Inbox
Every customer, every channel — one place. Website chat, Gmail, Outlook and WhatsApp grouped by the person, not the tool. Replies always wait for your approval.
Work Queue
Every actionable task across ReplyFlow — replies, meetings, hot leads, SEO, content, risks — in one AI-prioritised list. You manage work, not channels. Approvals still apply.
Company Info
Basic details used to personalise your AI chatbot.
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Services & Pricing
The single source of truth for what you sell and what it costs. Your assistant quotes these prices exactly and will not invent one that is missing.
What your assistant is told
The exact pricing text sent to your assistant. You are accountable for what it quotes, so nothing is hidden here.
Bot Settings
Customise how your AI assistant looks and behaves.
💬 Proactive Message
🎨 Custom Branding
Live Preview
FAQ Training
Paste your FAQ content here. The AI uses this to answer customer questions accurately.
Install the widget
Paste this code just before the closing </body>
tag on your site.
Status
How to install — 5 steps
- Copy the code above.
- Open your site's admin panel or CMS — or send the code to your developer.
- Paste it just before the closing
</body>tag. - Save and publish the page.
- Open your site once, then come back here — the Status panel above will confirm it went live.
Optional: add data-lang="en" (or
"pl") to the tag to fix the chat language.
Without it the widget follows the lang
attribute on your page.
Platform tips
- WordPress: add it with a header/footer plugin or a code-snippets plugin, or in your theme footer, before
</body>. - Shopify: add it to
theme.liquidbefore</body>. - Plain HTML site: paste it before
</body>.
If anything is wrong, the Status panel above names it — including a domain mismatch between your site and Settings → Allowed domain.
Need a hand? Send this code to your developer, or contact support and we will help you install it.
Billing
Manage your subscription and payment details.
Team members
Manage the administrators and support agents in your company.
Connected accounts PRO
Let your AI Employee read email context and prepare replies & meetings — you approve every send.
Settings
Your account and system configuration.
Applies across your whole dashboard.
One reply per line. Up to 10 replies, 120 characters each. They appear as one-click buttons in the agent panel.
Used when a visitor asks for a person outside your hours. Instead of handing the chat to a live agent, the bot captures their details so you can follow up.
Theme, pre-chat form, privacy policy link, quick buttons and footer.
Format: Label | message — the part after the “|” is optional.
Download a copy of everything in your account, or export a single data set. See also: Privacy policy · Cookie policy
Permanently deletes your company and everything in it: conversations, leads, knowledge base, team members and settings. This cannot be undone.
Website SEO Audit
Full technical audit: meta tags, headings, schema, sitemap, canonical, Open Graph, alt text, indexability, mobile & speed.
Your Growth AI command center
ReplyFlow listens to every conversation on your site and turns the questions costing you sales into one-click fixes. Start with Conversation Gaps.
Growth Timeline
Every AI action, published content, and growth event — in chronological order.
ROI Dashboard
Executive growth scorecard — real data, no demos.